At Amrut Kinara, your privacy matters to us as much as the quality of our food. This Privacy Policy explains how we handle the personal information you share with us when you visit our website, place an order, or make a reservation. We are committed to being transparent, honest, and respectful of your data.
1. Information We Collect
When you place an order or make a table reservation through our website, we collect the following personal information:
• Name, mobile number, and email address
• Delivery address and pincode
• Order history and preferences
• Payment method (we do not store UPI IDs, card numbers, or any payment credentials)
• Device type and browser for website performance (anonymous)
We collect only the minimum information needed to complete your order or booking.
2. How We Use Your Information
Your information is used solely for:
• Processing and delivering your food orders
• Confirming and managing table reservations
• Sending order status updates via call or WhatsApp
• Applying coupon codes and loyalty offers
• Improving our service based on anonymous usage data
We do not use your data for automated marketing without your explicit consent.
3. Payment Security
All UPI payments are processed directly through your UPI app (Google Pay, PhonePe, Paytm, etc.) or the respective payment gateway. Amrut Kinara does not store, process, or have access to your UPI ID, bank account details, or any payment credentials.
For Cash on Delivery orders, no payment data is collected online. We comply with standard data protection practices for all transactions.
4. Sharing of Information
We do not sell, rent, or trade your personal information with any third parties for marketing purposes.
Your information may be shared only in these limited circumstances:
• With our delivery partners, solely to complete your delivery
• With payment processors, only to facilitate your transaction
• With law enforcement agencies, only if required by law
We ensure any third-party partners we work with are bound by confidentiality obligations.
5. Data Retention
We retain your order and reservation information for a period of 12 months to handle queries, refunds, or disputes. After this period, personally identifiable information is deleted.
You may request deletion of your data at any time by contacting us at the details below.
6. Cookies
Our website uses cookies only for essential functionality — specifically to maintain your shopping cart between visits. We do not use advertising, tracking, or third-party analytics cookies.
You may disable cookies in your browser settings, but this will affect cart functionality.
7. Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for any processing based on consent
• Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us using the details below.
8. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be noted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
Email: hello@amrutkinara.in
Phone: +91 98765 43210
Address: Shop 4, Sagar Building, Linking Road, Bandra West, Mumbai – 400050